- BFSIBanking, Financial Services & Insurance
- HealthcareComing soon
- ManufacturingComing soon
- Retail & E-CommerceComing soon
SureLock
The kiosk veteran — any device locked to its one job, tamper-proof and self-healing, refined since 2009 and bundled free inside every SureMDM plan.
How it’s rated
Full scoreboard ↓Quick answer
SureLock is 42Gears' kiosk lockdown product — one of the longest-refined in existence: it turns off-the-shelf Android and Windows devices into secure, dedicated-purpose kiosks locked to one or more pre-approved apps, with tamper-proof settings only a special password unlocks. It sells standalone, is bundled inside every SureMDM plan, and configures remotely at fleet scale from the SureMDM console. POS terminals, warehouse scanners, customer-facing tablets and shared frontline devices are its home turf — refined since 2009 across 23,000+ 42Gears customers.
The 42Gears product family
This page covers SureLock — the kiosk product. The rest of the 42Gears lineup:
Quick facts
30-second orientation- Product
- SureLock — kiosk lockdown from the frontline veteran
- Vendor
- 42Gears Mobility Systems (Bengaluru-born, 2009 · founder-run)
- Category
- Kiosk lockdown / dedicated-device software
- Platforms
- Android (incl. rugged OEMs) · Windows — plus Wear OS lockdown
- Modes
- Single-app · multi-app · driver safety · screensaver/signage handoffs
- Tamper-proof
- Settings locked behind a special password — users can't escape
- Buying paths
- Standalone licences OR bundled free in every SureMDM plan
- Fleet control
- Deploy and configure remotely from the SureMDM console
- Heritage
- Refined continuously since 2009 — the category veteran
- In India via
- TechBag — quotes, trials, GST invoicing, Tier-1 support
Understand kiosk lockdown before you buy it
Most product pages skip this. We start here — so you buy a capability, not a buzzword.
What is kiosk lockdown?
Kiosk lockdown turns a general-purpose device into an appliance: the launcher is replaced, only approved apps exist, and every escape route — settings, status bar, hardware keys — is governed by policy.
SureLock is the category’s veteran: single-app and multi-app modes, scheduled behaviours, vehicle driver-safety lockdown and tamper-proofing guarded by a special admin password — on Android and Windows.
Open devices vs locked appliances — the honest table
What consolidation actually replaces, dimension by dimension.
| Dimension | General-purpose devices + hope | Locked appliances (SureLock) |
|---|---|---|
| Device purpose | A full Android tablet doing anything users like | An appliance locked to its job |
| Escape attempts | Status bar, settings, hardware keys — all open doors | Every route governed; settings behind the admin password |
| App crashes | A frozen screen until someone walks over | Watchdog relaunch before customers notice |
| Reconfiguration | A site visit per device, per change | Remote push from SureMDM, fleet-wide |
| After-hours | The same kiosk, wastefully | Scheduled profiles — signage by night, kiosk by day |
| Vehicles | Drivers tapping tablets at 60 km/h | Motion-aware driver safety lockdown |
| Rugged hardware | OEM quirks break the lockdown | Zebra/Honeywell/Datalogic handled natively |
| Cost shape | A separate kiosk-software bill | Standalone OR free inside SureMDM plans |
Conversion is incremental — lockdown profiles push in waves, and the fleet becomes appliances store by store.
The five pieces of the platform
Vendors love diagrams; buyers need to know what they’re actually operating. Here’s the whole platform, demystified.
Lockdown Shell
SureLock replaces the device launcher — users see only approved apps, and every escape route (status bar, hardware keys, settings) is governed by policy.
Policy Engine
Approved apps, peripheral behaviour, brightness/volume, network rules and schedules — the device's whole personality defined centrally.
Tamper Guard
Settings open only to the admin password — determined users, curious kids on customer tablets and bored night shifts all bounce off.
Fleet Remote
Deploy, configure and update SureLock across thousands of devices from the SureMDM console — kiosk policy as a remote push, not a site visit.
Recovery Layer
Watchdog behaviours relaunch the approved app, restore the lockdown after reboots and keep the kiosk a kiosk without human hands.
One agent on every machine, one console over all of them — modules attach without a second operational world.
Twelve capabilities. Lock, operate, protect.
SureLock replaces the open-device chaos — and the separate kiosk-software bill — with the category’s most battle-tested lockdown.
Single-App Kiosk
The POS that IS the POS app — one application, full screen, no home button, no escape. The purest appliance mode.
Multi-App Lockdown
A scanner with exactly the four approved tools — approved apps visible, everything else gone, launcher replaced by SureLock's shell.
Hardware & Status-Bar Control
Home, back, volume, power menus and the notification shade — every physical and software escape route governed by policy.
Peripheral Lockdown
USB, Bluetooth, cameras and SD cards allowed or blocked per policy — the kiosk does its job and nothing else.
Password-Guarded Settings
The special admin password is the only door — end users cannot modify lockdown settings, deliberately or accidentally.
Auto-Relaunch & Recovery
The approved app relaunches if it crashes; lockdown restores after reboots — the kiosk heals itself before a customer notices.
Scheduled Behaviours
Different lockdown profiles by time — kiosk by day, signage screensaver by night, maintenance window on Sunday 2 a.m.
Driver Safety Mode
Motion-aware lockdown for vehicle-mounted devices — the delivery tablet that refuses distraction while the van is moving.
Branded Kiosk Experience
Wallpapers, layouts and titles per fleet — the customer-facing tablet looks like your brand, not like Android.
Rugged Hardware Support
Zebra, Honeywell and Datalogic quirks handled natively — scan keys, cradles and battery events inside the lockdown.
Fleet-Scale Remote Config
Push lockdown profiles from SureMDM to thousands of devices — kiosk conversion as an evening job, not a site tour.
Usage Visibility
Which apps run, how long, on which devices — the frontline fleet's behaviour, reported instead of guessed.
Watch SureLock in action
Official demos — the product, the deep dive and fleet-scale remote configuration.
SureLock — Kiosk Lockdown Solution
The veteran kiosk product in action — any device locked to its job.
SureLock — The Kiosk Lockdown Solution (Tech & Tips)
Configuration walkthrough from the 42Gears APAC team.
Remotely Configure SureLock from SureMDM
Fleet-scale kiosk policy pushed from the SureMDM console — no site visits.
Want a live, India-context walkthrough on your own fleet?
Book a guided demo →Every kiosk product locks devices. One has fifteen years of closed escape routes.
Here’s what genuinely sets SureLock apart from the alternatives.
The longest-refined kiosk product
SureLock has been hardening since 2009 — every escape route users ever found has been found and closed. Kiosk software is exactly the category where tenure compounds.
Standalone or bundled — your choice
A 40-tablet kiosk project can buy SureLock alone; a 4,000-device estate gets it free inside SureMDM plans. Few rivals offer both doors.
Tamper-proofing that actually holds
The special-password guard plus hardware-key and status-bar control means bored night shifts and curious customers bounce off — the lockdown survives contact with reality.
Rugged-OEM fluency
Zebra scan keys, Honeywell cradles, Datalogic batteries — SureLock speaks industrial Android natively, because 42Gears has been in those warehouses for fifteen years.
Self-healing kiosks
Watchdog relaunch, reboot-surviving lockdown and scheduled profiles mean the fleet maintains its own discipline — site visits become exceptions, not routine.
Fleet economics
Kiosk conversion by remote push across thousands of devices, priced for volume — the labour math that decides frontline projects lands firmly in SureLock's favour.
The numbers behind the platform
What your SureLock journey looks like
Kiosk census
TechBag advisors map devices, roles and lockdown modes — single-app POS, multi-app scanners, vehicle tablets — and pick standalone vs bundled licensing.
Trial on the real fleet
SureLock on your actual hardware — the Zebra, the cheap tablet, the van unit. Escape-testing encouraged; that's the point.
Fleet conversion in waves
Lockdown profiles pushed store by store from SureMDM; watchdog and schedules tuned; branding applied.
Appliance steady state
Devices behave like appliances, reconfigurations are pushes, and site visits are exceptions. TechBag handles renewals.
Trusted across frontline industries in 170+ countries
The review scoreboard
Modelled on Gartner Peer Insights structure. *Counts and breakdowns are illustrative pending verified review collection.
Quick poll — what’s driving your evaluation?
Talk to an advisor“Six hundred customer-facing tablets locked to our ordering app for three years. The number of successful escapes: zero.”
“Warehouse scanners run exactly four apps now instead of YouTube. Pick rates went up and nobody argues about whose phone it is.”
“Driver safety mode ended the tablet-while-driving problem across 200 vans — motion-locked, automatically, no policy memo needed.”
“We push lockdown profile changes from SureMDM to every store overnight. Kiosk reconfiguration used to be a regional road trip.”
“Watchdog relaunch means the check-in kiosk restarts its app before the receptionist notices it crashed.”
“The settings UI has a lot of options and shows its age — power comes with density. Budget a day to learn it properly.”
“It came free with our SureMDM plan. We'd budgeted for a separate kiosk product — that line item just vanished.”
“Zebra scan-key behaviour inside lockdown just works — a detail that broke two other products we trialled.”
Where everyone sits — the grids
Analyst firms bury this view behind paywalls, and G2 retired its Grid. So here’s TechBag’s synthesis of the kiosk lockdown market — tap any vendor to see why it sits where it does.
TechBag Kiosk Lockdown Grid
Execution strength vs product vision — the classic market map, minus the paywall.
The category veteran: deepest lockdown toolkit, dual-platform, dual buying paths — this page's subject.
Lockdown Depth × Ease of Configuration
The grid nobody publishes — how deep the cage goes vs how hard it is to build.
Maximum lockdown depth at honest configurability — dense settings that reward a day of learning.
Positions are TechBag’s illustrative synthesis of public review-platform data and vendor documentation — not a reproduction of any analyst graphic. Verify before relying on it.
SureLock vs the kiosk field
This is the category’s strongest neighbourhood — TechBag carries most of these names. Here’s the honest map.
| Dimension | SureLock | Scalefusion (kiosk) | Hexnode (kiosk) | Esper | KioWare |
|---|---|---|---|---|---|
| Heritage & focus | Dedicated kiosk product (2009) | Kiosk inside a modern UEM | Kiosk inside a UEM | Android dedicated-device platform | Kiosk software veteran |
| Buying flexibility | Standalone OR bundled | Tier-gated | Tier-gated | Platform purchase | Standalone |
| Lockdown depth | Fifteen years of closed doors | Deep + autonomous recovery | Deep | Android-deep | Browser-centric |
| Rugged-OEM fluency | Native | Good | Good | Android OEMs | Not the lane |
| Fleet-scale remote config | Via SureMDM | Native | Native | Native + pipelines | Own console |
| Windows kiosk support | Yes | Basic | Basic | Android-only | The Windows specialist |
| Special modes | Driver safety + schedules | Schedules | Schedules | Blueprints | Web-session resets |
| Licensing economics | Free in SureMDM / cheap alone | In mid/upper tiers | In mid/upper tiers | Platform pricing | Per-licence |
| Best fit | Frontline fleets & SureMDM estates | Scalefusion estates | Hexnode estates | Android-only dedicated fleets | Windows web kiosks |
Which kiosk approach is right for you?
Honest fit signals — because the fastest way to lose your trust is to pretend one product wins every scenario.
Choose SureLock if…
- ✓You need kiosk lockdown on Android AND Windows from one product
- ✓Rugged or vehicle-mounted fleets are in scope (driver safety mode)
- ✓You're on SureMDM already — it's bundled free
- ✓A standalone kiosk purchase without a full UEM bill suits the project
Choose Scalefusion if…
- ✓You want kiosk inside a modern converged UEM
- ✓Autonomous recovery polish appeals — see its TechBag hub
Choose Hexnode if…
- ✓Your fleet runs the Hexnode fabric already
- ✓See its TechBag hub for the full picture
Choose Esper if…
- ✓Android-only dedicated devices with DevOps workflows
- ✓Config-as-code pipelines appeal to your team
Choose KioWare if…
- ✓Windows web kiosks are the whole project
- ✓Browser-session management is the core need
What do open devices cost you?
Drag the sliders. Estimates assume ~5 IT-hours per frontline device per year on off-task incidents, escape fixes, crashes and the site visits they trigger, with ~70% removed by lockdown, watchdog recovery and remote reconfiguration — illustrative and conservative.
Loaded cost = salary + overheads per productive hour. Illustrative only — your TechBag quote models actual device counts and modules.
Three ways to consume it
SureLock prices standalone per device — or arrives free inside SureMDM plans. TechBag models both paths in one GST-compliant quote.
Standalone SureLock
Best for point kiosk projects
- Per-device licences, no UEM required
- Android and Windows lockdown
- Local or cloud configuration
Inside SureMDM
Best for managed fleets
- Included free in every plan
- Fleet-scale remote profile pushes
- One console for MDM + kiosk
With SureFox & SureVideo
Best for full frontline estates
- Browser kiosks and signage, same family
- All three bundled in SureMDM plans
- TechBag models the combined estate
Buy it for less — TechBag pricing beats list
Whatever the list prices above, TechBag negotiates a significantly better deal — with GST-compliant INR invoicing and local support. Ask us for your discounted quote.
Get an India-ready quote
Tell us your device counts and current tools — we’ll model it against what you spend today.
The 8 questions to ask every kiosk vendor
Take this into your next vendor call — including ours.
Give the locked device to your most creative user for an hour. Every door they find is a door customers will find.
Kill the approved app and time the watchdog relaunch. That gap is customer-facing downtime.
Power-cycle the device — does lockdown restore before the home screen flashes?
Trial on YOUR devices — the rugged scanner and the bargain tablet, not the vendor's demo unit.
Change a profile from the console and watch it land fleet-wide. Time it.
Already on (or considering) SureMDM? SureLock is included — check before paying for anything standalone.
If vans or forklifts are in scope: test motion-triggered lockdown on a real route.
How do devices unlock at end-of-life or resale? Verify the clean-removal path.
Questions buyers ask
Ready to evaluate SureLock?
Get a quote, scope an escape-drill trial on your real hardware, or bring your device list and let a TechBag advisor pick the standalone-vs-bundle path.
Stats, ratings, review counts and pricing are illustrative and sourced from public materials; verify before purchase.