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Vendor hubUnified Endpoint ManagementTechBag Intel Hub

Hexnode

The India-engineered UEM that manages six device platforms from one console — Gartner-acknowledged, kiosk-obsessed, and trusted from SMBs to Fortune 500s in 100+ countries. This hub is your complete intel file.

3 intel pages insideUEM · XDR · IdP, one fabricIndia-ready via TechBag

The company, at a glance

Founded2013 · Mitsogo Inc. (SF + India)
FounderApu Pavithran — founder-led
Scale100+ countries · SMB → Fortune 500
Platforms6 — Android to Apple TV
AnalystsGartner MQ mention · Forrester listed

Quick answer

Hexnode, the enterprise software division of Mitsogo Inc. (founded 2013 by Apu Pavithran; HQ San Francisco with major engineering in India), builds Hexnode UEM — a unified endpoint management platform for Android, iOS/iPadOS, macOS, Windows, Apple TV and Fire OS devices. It serves organisations from SMBs to Fortune 500s across 100+ countries, earned a mention in the Gartner Magic Quadrant for UEM and a Forrester Now Tech listing as a Mobility Specialist, and is best known for kiosk-management depth and famously responsive support.

The portfolio

One platform. Every capability inside it.

Hexnode now ships three products on one fabric — UEM (2013), XDR (Sept 2025) and IdP (March 2026). Each linked card is a full intel page; the fourth is the signature capability inside UEM.

BYOD Programmes

Solution area

Work profiles and privacy-respecting containers — company data managed, personal life untouched. A solution area of Hexnode UEM.

Genie AI & Integrations

Solution area

Agentic AI that chats, fixes and scripts across the platform — plus Entra, Okta, Google Workspace, ServiceNow and Zendesk hooks into the stack you already run.

The thesis

Why “one fabric, three products” is the whole story

Most device-management vendors sell you SKUs — one for mobiles, one for desktops, one for kiosks. Hexnode built one device fabric that treats every device class as a first-class citizen — from iPhones to Fire tablets to the signage in your lobby.

01
A single pane

One Console

Six device platforms — from iPhones to Fire tablets to Apple TVs — administered through one clean console a lean team can actually run.

02
The rulebook

Policy Engine

Profiles, restrictions and compliance rules assigned by group and inherited by hierarchy — write policy once, enforce it everywhere.

03
The signature

Kiosk Engine

The deepest part of the product: single-app, multi-app, browser and signage lockdowns that turn devices into appliances.

04
The toolkit

App & Content Layer

VPP, Managed Google Play, enterprise apps and file distribution — provisioning the work, not just the device.

05
The connectors

Integration Fabric

Entra, Okta, ServiceNow, Zendesk and APIs — device management wired into identity and service workflows.

Pick the tier that matches your use cases — every capability lives in the same console.

The trophy wall

Peer & market recognition

Every claim on this hub traces to one of these public signals.

Gartner

Magic Quadrant mention

UEM 2021 — plus Midmarket Context notable vendor

Forrester

Now Tech: UEM listing

Mobility Specialist, Q2 2021

G2

Leader badges

UEM / MDM grids, season after season

Reach

100+ countries

SMBs to Fortune 500s

Growth

+40% YoY headcount

450+ employees and climbing

HexCon

Global user conference

6 annual editions — Atlanta flagship

Support

Famously responsive

A consistent theme across peer reviews

India DNA

Global SaaS from India

Engineered from Kochi & Chennai

By the numbers

The company in six figures

0
founded — Mitsogo Inc., bootstrapped roots
Apu Pavithran, Founder & CEO
0+
countries with Hexnode-managed fleets
Company materials
0
device platforms under one console
Android · iOS · macOS · Windows · tvOS · Fire OS
0+
employees, growing 40% year on year
Company filings, 2024
0
editions of HexCon and counting
Annual user conference
0
Fortune 500s among the customer base
SMBs to Fortune 500s — company materials

See the platform, hear the pitch

Independent tutorial·Hands-on walkthrough

Hexnode UEM Tutorial for Newbies

A third-party walkthrough of the console — account setup to core device-management features.

Hexnode (official)·Community

Announcing HexCon25 — Hexnode User Conference

The scale of the Hexnode community — the annual Atlanta conference in its sixth edition.

Leadership interview·Founder story

Apu Pavithran — Founder & CEO of Hexnode / Mitsogo

The India-engineered, globally-sold SaaS story straight from the founder.

Trusted across industries in 100+ countries

HAVIHollardAteaFacewatchStanley Hotel & SuitesArcadia Global SchoolSitare FoundationSouth Wilts Grammar SchoolColegio RecantoBDM LogisticsHAVIHollardAteaFacewatchStanley Hotel & SuitesArcadia Global SchoolSitare FoundationSouth Wilts Grammar SchoolColegio RecantoBDM Logistics
The market maps

Where Hexnode sits — the grids

Two company-level views you won’t find on any vendor site — tap any dot for the rationale. The category-level grid lives on the product page.

Grid 01 · The portfolio

Hexnode Across Its Capabilities

Each dot is a Hexnode capability area: competitive strength vs category momentum.

Emerging betsCrown jewelsSteady nicheAnchor strengths
UEM coreHexnode

The anchor: six-platform device management with a console lean teams run happily. Analyst-acknowledged, peer-loved.

Grid 02 · The industry

The UEM Depth × Runnability Map

Feature depth vs whether a lean team can run it — the axis war of UEM.

Simple & narrowDeep & runnableLegacy toolsDeep but heavy
HexnodeHexnode

The mid-market sweet spot: more depth than the SMB-simple tools, far less pain than Intune — with kiosk mastery as the wedge. India-engineered, globally proven.

Positions are TechBag’s illustrative synthesis of public review-platform standings and vendor documentation — not a reproduction of any analyst graphic. Verify before relying on it.

Track 01 · Beginner guides

New to this? Learn it properly.

Zero-jargon starting points, in reading order. Each links into the deep education on the product page.

Interactive · 30 seconds

Where should you start with Hexnode?

Answer three questions; we’ll point you at the right starting use case. No email required — this isn’t that kind of quiz.

1. What's the most pressing pain right now?

2. What does your device estate look like?

3. What does success look like in 90 days?

The acronym decoder

Every term on these pages, in one place
UEM
Unified Endpoint Management — computers, mobiles and special devices in one console.
MDM
Mobile Device Management — the phones-and-tablets subset of UEM.
Kiosk
Locking a device to one app or purpose — POS, scanners, signage, shared tablets.
ABM
Apple Business Manager — Apple's rail for zero-touch corporate enrollment.
AE
Android Enterprise — Google's modern management stack: work profiles & fully managed.
KME
Samsung Knox Mobile Enrollment — bulk zero-touch for Samsung fleets.
BYOD
Bring Your Own Device — personal phones with a managed work container.
COPE
Corporate-Owned, Personally-Enabled — company device, personal space allowed.
Geofence
Location-based policy — rules that trigger when a device enters or leaves an area.
VPP
Apple's Volume Purchase Program — bulk app licensing pushed silently.
Fire OS
Amazon's Android fork — Fire tablets, managed by very few UEMs (Hexnode is one).
tvOS
Apple TV's OS — signage and conference-room fleets need managing too.
Track 02 · Buying guides

Buy it like you’ve done this before

The procurement playbook TechBag runs with IT buyers — steps, licensing cheat-sheet, and the pitfalls that cost quarters.

01

Census the estate

Devices by platform and ownership model (corporate, BYOD, kiosk) — Hexnode prices per device by feature tier, so the census IS the quote. TechBag runs it free.

02

Shortlist with the grids

Use the market maps and the comparison matrix on the UEM page. Hexnode vs Scalefusion vs Miradore covers most mixed-fleet scenarios; add Intune if you're M365-heavy.

03

Trial your hardest devices

14-day trial — enroll the kiosk that wedges, the exec's iPhone, the shared tablet. The weird devices decide the winner, not the easy ones.

04

Pick the tier deliberately

Hexnode's per-device tiers gate features (kiosk, advanced BYOD). Map YOUR use cases to the tier before comparing prices — TechBag builds this map with you.

05

Deploy in waves

Corporate zero-touch first (ABM/AE/KME), then BYOD invitations, then kiosk conversions — each wave proves value before the next begins.

06

Manage the lifecycle

Renewals, tier right-sizing and device-count true-ups — TechBag stays your single throat to choke, with GST invoicing throughout.

The licensing cheat-sheet

ProductLicensing modelHow you enterBest for
Hexnode UEM (tiers)Per device / month, feature-tieredFrom roughly a dollar a device; annual billing discountsMixed fleets choosing capability by tier
Kiosk-heavy estatesKiosk features in mid/upper tiersMatch the tier to lockdown depth neededRetail, logistics, signage fleets
Hexnode XDRPer device, attaches to UEMA fraction of standalone XDR quotesLean teams adding detection & response
Hexnode IdPFabric-native identity layerRetires premium third-party IdP licencesDevice-gated zero-trust programmes

Tier-based pricing — TechBag maps your use cases to the right tier and negotiates the per-device rate.

Five pitfalls that cost buyers quarters

1

Buying a tier below your use cases

Kiosk depth and advanced BYOD live in higher tiers. Map features to tiers BEFORE comparing prices, or the cheap quote becomes an upgrade negotiation.

2

Testing only the easy devices

Any UEM manages a fresh iPhone. Trial the rugged scanner, the Fire tablet, the five-year-old Android — the weird fleet decides your real experience.

3

Ignoring the identity wiring

Device management without Entra/Okta integration means duplicate user admin forever. Wire identity in week one, not month six.

4

Treating BYOD as a policy PDF

A BYOD programme is enrollment UX plus privacy communication. If staff don't trust the container boundary, they won't enroll — and shadow IT wins.

5

Skipping the kiosk recovery drill

Kiosks fail in the field. Test remote recovery of a wedged kiosk BEFORE deploying five hundred of them across three states.

The evaluation kit

The flagship intel page carries an 8-question vendor checklist and an automation-savings calculator:

Skip the homework entirely

Bring your device counts and current tool bills — a TechBag advisor models the whole decision for you.

Book a discovery call →
FAQ

Questions buyers ask about Hexnode

Hexnode is the enterprise software division of Mitsogo Inc., founded in 2013 by Apu Pavithran — headquartered in San Francisco with offices in Australia and Germany and major engineering in India (Kochi and Chennai). Its flagship, Hexnode UEM, manages Android, iOS/iPadOS, macOS, Windows, Apple TV and Fire OS devices for organisations from SMBs to Fortune 500s across 100+ countries.

Ready to shortlist Hexnode?

Open the UEM intel page for the deep dive, or bring your device census and let a TechBag advisor build the case with you — quotes, trials, GST invoicing and lifecycle support included.

Stats, positions and figures are illustrative syntheses of public materials; verify before purchase.