- BFSIBanking, Financial Services & Insurance
- HealthcareComing soon
- ManufacturingComing soon
- Retail & E-CommerceComing soon
Kaseya
Backup, disaster recovery, RMM and security from one owner— Unitrends, Datto, Spanning, VSA, INKY and more, with what each one costs and where its cloud keeps your data.
Buy through TechBag
Same software. Better outcome — at a lower cost.
The company, at a glance
Quick answer
Fourteen intel pages. Backup, DR, RMM and security.
Kaseya, brand by brand — every linked card is a full intel page, from Unitrends and Datto backup and disaster recovery to VSA and Datto RMM, Kaseya MDR, INKY email security and vPenTest.
Kaseya VSA
Monitor, patch and script every endpoint.
Kaseya’s own RMM: discovery, auto-remediating alerts, OS and third-party patching, PowerShell or Bash scripts, remote control and MDM.
Datto RMM
Cloud RMM for many client estates at once.
Cloud-only monitoring, third-party patching and scripting, run on AWS across five regional platforms; Kaseya’s second RMM beside VSA.
Autotask PSA
Tickets, contracts, time and billing for MSPs.
The MSP back office in one cloud app: service desk, projects, contracts, time and invoicing, with Cooper Copilot and 170+ integrations.
Datto SIRIS
Back up servers on site, boot them in a crisis.
A hardened physical or virtual appliance backs up Windows and Linux servers, then runs them on the box or in the Datto Cloud on demand.
Unitrends Backup
Virtual appliance or Recovery Series hardware.
Backup Software on vSphere, Hyper-V or Nutanix AHV, or one of 15 Recovery Series Gen 10 boxes of 2 to 120 TB, with Recovery Assurance.
Unitrends DRaaS
Managed failover into the Unitrends Cloud.
Four tiers, from a contractual 1-hour RTO with weekly tests to best effort, mixed per workload; needs Unitrends hardware or software.
Kaseya MDR
Human-led detection and response, all hours.
Rebuilt from RocketCyber in April 2026: SOCs in Florida and Ireland watch endpoints, firewalls and Microsoft 365, with 400-day logs.
Datto EDR
Detection, response and rollback on endpoints.
EDR for Windows, macOS and Linux with MITRE ATT&CK-mapped alerts, 65+ automated responses and ransomware rollback; pairs with Datto AV.
INKY Email Security
Phishing defence with warning banners in mail.
GenAI and computer vision flag impersonation, QR-code lures and account takeover, with colour-coded warning banners; replaces Graphus.
Spanning Backup
Microsoft 365, Google Workspace and Salesforce.
Cloud-to-cloud backup on one all-inclusive plan with unlimited retention; the Kaseya SaaS backup that covers Salesforce and metadata.
Datto SaaS Protection
Mail, files and Teams copied cloud to cloud.
Protects mail, files, calendars and Teams across Microsoft 365 and Google Workspace with unlimited retention; in Kaseya 365 User.
Datto Endpoint Backup
Direct-to-cloud images, no appliance on site.
Image backups of Windows PCs, Windows servers and Macs straight to the Datto Cloud; only the Disaster Recovery SKU can boot them there.
Datto Backup for Microsoft Azure
Azure VM copies kept outside your own tenant.
Copies Azure VMs and Azure Files to a Datto-owned tenant, then hourly to the Datto Cloud, and can restart them in either of the two.
vPenTest
Automated internal and external pentests.
Runs the attack chain from OSINT to privilege escalation, monthly or on demand, reporting within 48 hours; a pentest, not a scanner.
Kaseya 365 Endpoint, User and Ops
Platform & engineBundles, not products: Endpoint wraps an RMM with Datto AV, EDR, patching and endpoint backup (Pro adds MDR); User wraps INKY, BullPhish ID, Dark Web ID, SaaS Alerts and SaaS Protection; Ops wraps the PSA, IT Glue and billing tools. Only Ops has a published price, $129 per user a month, three users and one year minimum
IT Glue
Platform & engineIT documentation and a password vault for MSPs and IT teams, with Cooper Copilot AI and the MyGlue, Network Glue and myITprocess add-ons. Basic $29, Select $38 and Enterprise $44 per user a month on a 36-month term, five users minimum, plus a one-time onboarding fee
Kaseya SIEM
Platform & engineLaunched at Kaseya Connect in May 2026: log collection with an AI SOC layer, 400-day retention and an optional managed SOC, priced per user by quote. Kaseya cites 60+ integrations on the product page and 40+ in its event blog
BullPhish ID, Dark Web ID and SaaS Alerts
Platform & engineSecurity awareness training and phishing simulation, dark-web credential monitoring, and detection and response for Microsoft 365 and Google accounts (SaaS Alerts, bought in October 2024); each sold alone or in Kaseya 365 User
Kaseya BMS, Quote Manager and ConnectBooster
Platform & engineBMS is Kaseya’s second PSA beside Autotask, with Vorex a third option inside Kaseya 365 Ops; Quote Manager handles MSP quoting and ConnectBooster billing and payment collection
Network Detective, VulScan and Compliance Manager GRC
Platform & engineThe RapidFire Tools line: Network Detective Pro for network assessment and risk scores, VulScan for vulnerability scanning, and Compliance Manager GRC for compliance automation
Datto Secure Edge and Datto Networking
Platform & engineSecure Edge is cloud-managed SASE; Datto Networking covers switches, Wi-Fi and Managed Power. Datto Firewalls are still in beta, marked coming soon. All by quote
Graphus (replaced by INKY)
Platform & engineKaseya’s earlier API-based anti-phishing tool: end of sale on 7 October 2025, end of support in December 2026 and end of life in June 2027. Graphus customers move to INKY
Kaseya sells across 3 of the products TechBag carries in backup & cyber resilience. The Backup & Cyber Resilience guide shows how the category splits and which part is yours. →
Also sold in Security (3 products) · Endpoint Management (1 product).
Why “which Kaseya brand” is the whole story
Kaseya sells two of almost everything — Unitrends and Datto for backup and DR, VSA and Datto RMM for endpoint management, Spanning and Datto SaaS Protection for SaaS data. Pick the brand that fits the job, then check what Kaseya 365 already bundles.
Kaseya 365
Three editions: Endpoint for devices, User for people and mailboxes, Ops for the MSP back office. Since December 2025 Kaseya bills them on a committed minimum plus usage.
Datto and Unitrends
Datto pairs SIRIS and ALTO with the Datto Cloud; Unitrends pairs Recovery Series and Backup Software with its own cloud in six countries. Kaseya sells both, side by side.
VSA 10 and Datto RMM
Kaseya keeps both RMMs. Kaseya 365 Endpoint lets a customer choose Datto RMM, VSA 10 or VSA 9, alongside Datto AV, Datto EDR and endpoint backup.
Kaseya Intelligence
Announced at Kaseya Connect 2026 to work across data from the whole portfolio; Kaseya says it manages 17M+ endpoints and over 3 exabytes of backed-up data.
Start with the job — backup and DR, endpoint management or security — then pick the Kaseya brand that does it.
Peer & market recognition
Every claim on this hub traces to one of these public signals.
Unitrends: Niche Player, then dropped
a Niche Player in the 2025 Backup and Data Protection Platforms Magic Quadrant, and left out of the 2026 edition
No analyst placement
none found for RMM, PSA, MDR, email security or Datto backup in 2025 or 2026; G2 badges are user reviews
Founded
in California; the head office moved from Boston to Miami in 2018
REvil attack on on-premises VSA
zero-days in self-hosted VSA servers hit about 60 MSPs by Kaseya’s count; fixed in VSA 9.5.7a
Datto acquired
about $6.2 billion, led by Insight Partners with TPG, Temasek and Sixth Street
Rania Succar named CEO
appointed on 3 June 2025, joining from Intuit
INKY acquired
announced at DattoCon 2025; INKY takes over from Graphus, which went end-of-sale the same day
Kaseya MDR launched
a rebuild of the RocketCyber service, with SOC teams in Florida and Ireland
The company in six figures
See the platform, hear the pitch
How Landus Achieved Complete IT Coverage with One Integrated Platform
An August 2026 clip on one customer moving its IT tools onto Kaseya; a customer’s view, not a demo.
How to cut reactive work for your MSP team
A September 2026 MSP story using Kaseya 365, Datto, Autotask and Cooper automation together.
From No SOC to Full Protection - Ark ICT’s Cybersecurity Transformation with Kaseya
An October 2025 story of an MSP adding a SOC and EDR through Kaseya 365, before the MDR relaunch.
Where Kaseya sits — the grids
Two company-level views you won’t find on any vendor site — tap any dot for the rationale. The category-level grid lives on the product page.
Kaseya Across Its Solution Areas
Each dot is a Kaseya solution area: competitive position vs category momentum.
Two RMMs, VSA 10 and Datto RMM, both inside Kaseya 365 Endpoint; no analyst report rates either.
Resilience Jobs Covered × Price Transparency
How many resilience jobs each vendor covers — backup, DR, SaaS, security — vs how much of its pricing it publishes.
RMM, PSA, documentation, backup, DRaaS, MDR, SIEM, EDR, email security and pentesting; only Kaseya 365 Ops and IT Glue show prices.
Positions are TechBag’s illustrative synthesis of public review-platform standings and vendor documentation — not a reproduction of any analyst graphic. Verify before relying on it.
New to this? Learn it properly.
Zero-jargon starting points, in reading order. Each links into the deep education on the product page.
Where should you start with Kaseya?
Answer three questions; we’ll point you at the right starting product. No email required — this isn’t that kind of quiz.
1. What needs fixing first?
2. Where does the thing you are protecting live?
3. How do you want to run it?
One company, six brands
Kaseya sells under its own name and as Datto, Unitrends, Spanning, IT Glue and INKY. Each card above names the brand it belongs to.
Read →VSA or Datto RMM?
Kaseya keeps two RMMs: VSA 10, its own line, and the cloud-only Datto RMM. Kaseya 365 Endpoint lets you pick either one.
Read →Datto or Unitrends for servers?
Two parallel families with separate clouds: SIRIS with the Datto Cloud, or Recovery Series and Backup Software with the Unitrends Cloud.
Read →Kaseya 365 is a bundle
Endpoint, User and Ops wrap several products into one subscription. Only Ops has a published price, $129 per user a month.
Read →The 2021 VSA attack, in brief
REvil exploited on-premises VSA servers in July 2021 and Kaseya fixed the flaws in 9.5.7a. Ask how your VSA will be hosted and patched.
Read →Where backup copies are stored
Neither the Unitrends Cloud nor Spanning has an India region, so cloud copies leave India by default. A local appliance keeps one on site.
Read →The acronym decoder
Every term on these pages, in one place- MSP
- Managed service provider: a firm that runs IT for other businesses, and the buyer most Kaseya products are built for.
- RMM
- Remote monitoring and management: watching, patching and scripting many devices from one console.
- PSA
- Professional services automation: the MSP system for tickets, contracts, time sheets and invoices.
- Kaseya 365
- Kaseya’s bundled subscriptions in three editions, Endpoint, User and Ops, each wrapping several products.
- BCDR
- Business continuity and disaster recovery: keeping backups, and getting systems running again after an outage.
- DRaaS
- Disaster recovery as a service: a provider runs your failed servers in its cloud until your site is back.
- RTO and RPO
- RTO is how long a recovery takes; RPO is how old the newest usable copy is when you recover.
- Recovery Assurance
- Unitrends’ automated recovery testing, which boots backups in isolation and reports the RTO and RPO it measured.
- MDR
- Managed detection and response: an outside SOC watches your alerts around the clock and acts on threats.
- EDR
- Endpoint detection and response: software that records activity on devices so threats can be found and reversed.
- Automated pentest
- Software that attacks your network the way a tester would, then reports which paths actually worked.
- IT documentation
- A shared record of client networks, passwords and procedures; IT Glue is Kaseya’s product for it.
Buy it like you’ve done this before
The procurement playbook TechBag runs with IT buyers — steps, licensing cheat-sheet, and the pitfalls that cost quarters.
List the jobs, not the brands
Write down what must be monitored, ticketed, backed up, recovered or watched. Kaseya sells several products per job, under six brand names.
Pick one product per job
VSA or Datto RMM, Autotask or BMS, Datto or Unitrends for servers, Spanning or Datto SaaS Protection. Running both of a pair doubles cost.
Price the bundle against the parts
Kaseya 365 Ops is $129 per user a month; Endpoint and User need 50 licences for new customers and carry no published price. Ask for both quotes.
Read the billing model
Since December 2025 Kaseya bills on a committed minimum plus usage, not peak counts. Model a quiet month and a busy one before you commit.
Decide where copies may sit
The Unitrends Cloud and Spanning have no India region. If data must stay in India, keep a local appliance copy and get the cloud location in writing.
Get it priced in rupees
Kaseya quotes in US dollars and names no Indian distributor. TechBag maps the products, arranges the route and quotes in rupees with GST.
The licensing cheat-sheet
| Product | Licensing model | How you enter | Best for |
|---|---|---|---|
| Kaseya 365 Endpoint (bundle) | Per endpoint · an RMM plus Datto AV, EDR, patching and endpoint backup with 5 TB pooled; Pro adds MDR | Quote · 50 licences minimum | Devices, secured and backed up |
| Kaseya 365 User (bundle) | Per user · INKY, BullPhish ID, Dark Web ID, SaaS Alerts and SaaS Protection with 60 GB each | Quote · 50 licences minimum | People and mailboxes |
| Kaseya 365 Ops (bundle) | Per user · a PSA, IT Glue, myITprocess, Quote Manager and ConnectBooster; renewal rise capped at 5% plus CPI | $129 a user a month · 3 users, 1 year | MSP back office |
| IT Glue | Per user a month · 36-month term, five users minimum, one-time onboarding fee | $29 · $38 · $44 a user a month | IT documentation |
| Kaseya VSA | Standalone, or inside Kaseya 365 Endpoint | Quote | Kaseya’s own RMM |
| Datto RMM and Autotask PSA | Per endpoint and per user · committed minimum plus usage since December 2025 | Quote · or in Kaseya 365 | MSPs running many clients |
| Unitrends Backup | Software or Recovery Series appliance subscription · licence metric set on the quote | Quote · 30-day trial | Mid-size server estates |
| Unitrends DRaaS | Separate contract per workload tier, on top of a Unitrends appliance or software | Quote | A written recovery-time SLA |
| Spanning Backup | One all-inclusive plan, volume pricing | Quote | Salesforce plus 365 or Google |
| Datto backup line | SIRIS per appliance, Endpoint Backup and SaaS Protection per licence, Azure as a flat fee | Quote through an MSP | MSP-run backup |
| Kaseya MDR and Datto EDR | Per endpoint · standalone, or in Kaseya 365 Endpoint (MDR in Pro) | Quote | Endpoint threats, watched 24/7 |
| INKY and vPenTest | INKY standalone or in Kaseya 365 User · vPenTest standalone | Quote | Email threats and pentesting |
Kaseya publishes two prices — Kaseya 365 Ops and IT Glue; everything else is quoted in USD. TechBag gets the quote itemised in INR with GST.
Five pitfalls that cost buyers quarters
Buying both products of a pair
Kaseya sells two RMMs, two PSAs, two server-backup families and two SaaS backups. Decide which one you run before the quote, or you pay twice.
Quoting an old Kaseya 365 price
The per-endpoint figures from the April 2024 launch are not on Kaseya’s site today. Endpoint and User are quoted, with a 50-licence minimum for new customers.
Assuming an India backup region
The Unitrends Cloud spans six countries and Spanning uses AWS regions, none of them in India. For DPDP-sensitive data, keep a local copy and get the location in writing.
Reading a vendor claim as a finding
The 1-hour RTO SLA as the industry’s only one, and the nearly 40,000 customers, are Kaseya’s own words. Gartner dropped Unitrends from its 2026 backup MQ.
Treating vPenTest as a scanner
vPenTest runs automated pentests that exploit and report attack paths; it does not replace a vulnerability scanner. VulScan is the scanner in the line.
The evaluation kit
Each intel page carries an 8-question vendor checklist and a value calculator:
Skip the homework entirely
Bring your requirements and current tool bills — a TechBag advisor models the whole decision for you.
Book a discovery call →The forces shaping this market
Four trends with momentum scores (TechBag’s read of analyst and market signals) — and what each means for your next decision.
Category momentum — estimated market growth
Illustrative CAGR synthesis**TechBag’s illustrative estimate, not a quoted analyst figure. The takeaway: buyers want backup, DR and security from fewer vendors — which is exactly the bet Kaseya 365 makes.
Bundles replacing single products
Kaseya 365 now comes in Endpoint, User and Ops editions, and only Ops lists a price.
What it means for you
Compare the bundle with the two or three products you actually need.
Usage billing replacing peak billing
Kaseya moved to a committed minimum plus usage from December 2025.
What it means for you
Size the minimum to a normal month, not your busiest one.
MSP security consolidation
Kaseya bought INKY in October 2025 and relaunched its MDR in April 2026.
What it means for you
Check what a relaunch changed before relying on older reviews.
AI across the portfolio
Kaseya Intelligence was announced at Kaseya Connect 2026.
What it means for you
Ask which actions the AI takes alone, and on whose data.
Questions buyers ask about Kaseya
Ready to shortlist Kaseya?
Open any of the fourteen intel pages for the deep dive, or let a TechBag advisor build the case with you — the brand, the bundle, the endpoint count, quotes, trials, GST invoicing and lifecycle support included.
Stats, positions and figures are illustrative syntheses of public materials; verify before purchase.