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Datto
Backup, disaster recovery and the MSP’s tool stack from one vendor— bought through your MSP, with the SIRIS hardware included in the subscription. This hub is your complete intel file.
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The company, at a glance
Quick answer
Seven intel pages. BCDR, backup, RMM, PSA and EDR.
Datto, product by product — every linked card is a full intel page, from disaster recovery and RMM to the MSP’s service desk and EDR. Datto is a Kaseya company: see the Kaseya hub for Unitrends, Spanning, VSA and the rest.
Datto SIRIS
Server backup that can boot in the Datto Cloud.
A hardened appliance or virtual SIRIS backs up Windows and Linux servers, then runs them locally or in the Datto Cloud on demand.
Datto Backup for Microsoft Azure
Azure VM backups held outside your own tenant.
Copies Azure VMs and Azure Files to a Datto-owned tenant, replicates them hourly to the Datto Cloud, and restarts them in either.
Datto Endpoint Backup
Direct-to-cloud images of PCs, servers and Macs.
Image backups of Windows PCs, Windows servers and Macs with no box on site; a Disaster Recovery SKU adds hourly runs and cloud boot.
Datto SaaS Protection
Cloud-to-cloud copies of mail, files and Teams.
Backs up Microsoft 365 and Google Workspace mail, files, calendars and Teams, with infinite cloud retention on current subscriptions.
Datto RMM
Monitor, patch and fix client devices remotely.
A cloud-only RMM on AWS, run on five regional platforms, with device monitoring, third-party patching, scripts and browser access.
Autotask PSA
Tickets, contracts and billing in one cloud PSA.
Service desk, projects, contracts, time and invoicing for MSPs in one cloud app, with Cooper Copilot AI and more than 170 integrations.
Datto EDR
EDR with ransomware rollback, from the RMM.
Detects and responds to threats on Windows, macOS and Linux, rolls back ransomware, and deploys in one click from Datto RMM or VSA.
The wider Kaseya family
Platform & engineUnitrends backup and DRaaS, Spanning, VSA, INKY and vPenTest are Kaseya brands too; TechBag covers them on the Kaseya hub
Kaseya MDR (formerly RocketCyber)
Platform & engineKaseya’s round-the-clock managed SOC, rebuilt from RocketCyber in April 2026; its intel page is on the Kaseya hub — there is no “Datto MDR”
Datto Networking
Platform & engineCloud-managed Wi-Fi, switches, Managed Power and Secure Edge, sold by quote; Datto Firewalls are still an open beta
Workplace & File Protection
Platform & engineWorkplace is file sync and share; File Protection backs up files and folders with 180 days of versions. Both licensed per user, by quote
Datto sells across 4 of the products TechBag carries in backup & cyber resilience. The Backup & Cyber Resilience guide shows how the category splits and which part is yours. →
Also sold in Endpoint Management (2 products) · Security (1 product).
Why “through your MSP” is the whole story
Datto sells only through managed service providers — so the price, the contract and the support all come from your MSP, not from Datto. Choose the MSP as carefully as the product, check where the Datto Cloud keeps your data, and Datto is a strong recovery stack.
Datto Cloud
Datto’s own cloud, not a public one: nine data centres in seven countries hold offsite copies and run virtualised servers in a disaster.
SIRIS & ALTO appliances
Hardened Linux boxes, or a virtual SIRIS, that keep backups on site and can boot a failed server locally. ALTO covers up to four agents.
Unified Cyber Resilience Portal
Announced in April 2026 to show on-premises, SaaS, endpoint and cloud backups in one view instead of a separate portal for each.
Kaseya Intelligence
Kaseya’s AI brand since April 2026, drawing on the backup and endpoint data it manages; opened to outside assistants such as Copilot in June.
Start with the job — recovering servers, backing up laptops or SaaS, or running the MSP — then ask your MSP for the quote.
Peer & market recognition
Every claim on this hub traces to one of these public signals.
No Gartner Magic Quadrant placement
absent from the 2024, 2025 and 2026 backup Magic Quadrants; no Forrester Wave found
Unitrends was a Niche Player
Kaseya’s other backup brand, in the 2024 and 2025 Magic Quadrants and dropped in 2026
Datto founded
started by Austin McChord in Connecticut; floated on the NYSE in 2020
Bought by Kaseya for $6.2 billion
$35.50 a share; Kaseya cut Datto list prices by 10% on average for new purchases
No Datto CVE since 2018
six Datto CVEs on NVD, all 2017–2018; no Datto product on CISA’s exploited list
ISO 27001 and SOC 2 Type II badges
shown on Datto’s cloud datasheet; report scope and dates are not published
SIRIS 6 and Entra ID backup
launched at DattoCon 2025; AI screenshot checks followed in March 2026
Kaseya office, no Datto data centre
Kaseya sits in Bengaluru; Datto Cloud’s nearest site is Singapore
The company in six figures
See the platform, hear the pitch
What Is Datto In 30 Seconds
A half-minute pitch from 2019, before Kaseya bought the company.
Datto + Microsoft
The newest brand video on Datto’s own channel, from May 2022.
How to Eliminate IT Tool Sprawl and Improve Efficiency
Kaseya’s July 2026 case for one integrated MSP platform; Datto is not named.
Where Datto sits — the grids
Two company-level views you won’t find on any vendor site — tap any dot for the rationale. The category-level grid lives on the product page.
Datto Across Its Solution Areas
Each dot is a Datto solution area: competitive position vs category momentum.
SIRIS boots failed servers on the appliance or in the Datto Cloud, with DR tests at no extra charge.
IT Jobs Covered × Price Transparency
How many MSP jobs each vendor covers across backup, recovery and operations vs how much of its pricing it publishes.
Appliance, endpoint, Azure and SaaS backup, RMM, PSA, EDR, a SOC and networking; no Datto price is published, only Kaseya 365 Ops at $129.
Positions are TechBag’s illustrative synthesis of public review-platform standings and vendor documentation — not a reproduction of any analyst graphic. Verify before relying on it.
New to this? Learn it properly.
Zero-jargon starting points, in reading order. Each links into the deep education on the product page.
Where should you start with Datto?
Answer three questions; we’ll point you at the right starting product. No email required — this isn’t that kind of quiz.
1. What do you need to protect?
2. Is the job running IT rather than backing it up?
3. Datto sells through MSPs. Which describes you?
Datto is bought through an MSP
Datto says it works only with MSP partners and lists no prices. Your MSP quotes it, installs it and usually runs it for you.
Read →Appliance, endpoint or cloud?
SIRIS for servers on site, Endpoint Backup for PCs without a box, Backup for Azure for cloud VMs, SaaS Protection for Microsoft 365.
Read →The appliance comes with the plan
SIRIS hardware is included in the subscription, even month to month, and goes back to Datto within 30 days of cancelling.
Read →Endpoint Backup comes in two SKUs
Only Endpoint Backup with Disaster Recovery can boot a machine in the Datto Cloud, and you cannot upgrade in the middle of a disaster.
Read →Kaseya 365 is a bundle, not a product
Endpoint, User and Ops editions wrap Datto tools into one subscription. There is no Backup edition, and SIRIS sits outside all three.
Read →Where your backup copies live
No Datto product stores data in India. BCDR copies go to Singapore at the nearest; a SIRIS appliance keeps a local copy on site.
Read →The acronym decoder
Every term on these pages, in one place- BCDR
- Business continuity and disaster recovery: backing data up and getting systems running again after an outage.
- Datto SIRIS
- Datto’s hybrid BCDR appliance, physical or virtual, which keeps local backups and copies them to the Datto Cloud.
- Datto ALTO
- The small-business desktop appliance on the same platform as SIRIS, limited to four protected agents.
- Datto Cloud
- Datto’s private cloud of nine data centres in seven countries, used for offsite copies and cloud recovery.
- Instant virtualisation
- Booting a backed-up machine as a virtual machine on the appliance or in the Datto Cloud while the original is down.
- Screenshot verification
- An automatic boot test of each backup, confirmed with a screenshot; AI-assisted since March 2026.
- Inverse Chain Technology
- Datto’s snapshot method, in which every incremental backup is a complete, bootable recovery point.
- Cloud Deletion Defense
- A feature that restores cloud snapshots after an agent, or its backups, is deleted by mistake or by an attacker.
- ICR and TBR
- Infinite Cloud Retention keeps backups while the plan runs; Time-Based Retention keeps a rolling one or seven years.
- Kaseya 365
- A Kaseya subscription bundle with three editions (Endpoint, User, Ops) that packages several Datto tools.
- RMM
- Remote monitoring and management: software an MSP uses to watch, patch and fix client devices from afar.
- PSA
- Professional services automation: an MSP’s system for tickets, contracts, time tracking and invoicing.
Buy it like you’ve done this before
The procurement playbook TechBag runs with IT buyers — steps, licensing cheat-sheet, and the pitfalls that cost quarters.
Start with the MSP, not a price list
Datto sells only through MSP partners and has no public prices. The MSP quotes the kit, sets it up and usually manages it.
Map each workload to one product
On-site servers to SIRIS, laptops to Endpoint Backup, Azure VMs to Backup for Azure, and Microsoft 365 or Google to SaaS Protection.
Pick a retention tier
BCDR plans keep one or seven years of backups, or everything for as long as the subscription runs. The tier sets the monthly fee.
Read the exit terms
The appliance goes back within 30 days of cancelling. Plain Endpoint Backup keeps nothing after the plan ends, so export first.
Decide where copies may sit
Datto has no Indian data centre. BCDR copies go to Singapore at the nearest, and SaaS Protection data never leaves its six countries.
Get it priced in rupees
Datto quotes in US dollars. TechBag scopes the products, arranges the MSP route and gives you the figure in INR with GST.
The licensing cheat-sheet
| Product | Licensing model | How you enter | Best for |
|---|---|---|---|
| Datto SIRIS / ALTO | Per appliance a month · by capacity and retention tier, hardware included | Quote through an MSP | Servers on site |
| Datto Backup for Microsoft Azure | Flat fee · egress, DR and DR testing included | Quote through an MSP | Azure VMs and Azure Files |
| Datto Endpoint Backup | Per licence · pooled cloud storage allowance | Quote through an MSP | PCs and a few servers |
| Datto SaaS Protection | Per licence · committed minimum plus usage since Dec 2025 | Quote through an MSP | Microsoft 365 and Google |
| Datto RMM | Per endpoint · committed minimum plus usage since Dec 2025 | Quote through an MSP | MSPs running many clients |
| Kaseya 365 Ops (a bundle) | Per user · Autotask Ultimate, IT Glue and more; three users, one year | $129 a user a month (published) | MSP back office |
| Kaseya 365 Endpoint (a bundle) | Per endpoint · RMM, AV, EDR, patching, endpoint backup; Pro adds the SOC | Reported: $5.25 Pro, $2.25 Express an endpoint a month | Endpoint security and backup together |
| Kaseya 365 User (a bundle) | Per user · SaaS backup with 60 GB each, phishing defence, training | Reported: $3.75 a user a month | Protecting users, not devices |
Datto publishes no standalone prices — only Kaseya 365 Ops at $129 per user a month. TechBag gets your MSP’s quote and shows it in INR with GST.
Five pitfalls that cost buyers quarters
Treating the appliance as an asset
SIRIS hardware comes with the subscription and goes back to Datto within 30 days of cancelling. Budget it as a monthly cost.
Buying plain Endpoint Backup for DR
Only the Disaster Recovery SKU can boot a machine in the Datto Cloud, and you cannot switch to it once a disaster has started.
Running production in the Datto Cloud
Cloud virtualisation is for emergencies and DR tests. Datto may shut down a virtual machine that stays up after the crisis ends.
Asking for Kaseya 365 Backup
There is no such edition. Endpoint and User carry some backup, but SIRIS and ALTO sit outside every Kaseya 365 bundle.
Assuming an Indian data centre
No Datto product stores data in India. SaaS Protection has no Asian region at all, so check each product before you sign.
The evaluation kit
Each intel page carries an 8-question vendor checklist and a value calculator:
Skip the homework entirely
Bring your requirements and current tool bills — a TechBag advisor models the whole decision for you.
Book a discovery call →The forces shaping this market
Four trends with momentum scores (TechBag’s read of analyst and market signals) — and what each means for your next decision.
Category momentum — estimated market growth
Illustrative CAGR synthesis**TechBag’s illustrative estimate, not a quoted analyst figure. The takeaway: disaster recovery is moving from owned appliances to subscriptions — which is why Datto now includes SIRIS hardware in the subscription.
Backup hardware as a service
Since November 2024 SIRIS hardware has been included in the subscription, and month-to-month terms arrived that April.
What it means for you
Ask every BCDR vendor who owns the box and what happens to it when you leave.
AI checking every backup
Datto added AI-powered screenshot verification to SIRIS and ALTO in March 2026.
What it means for you
Ask how a vendor proves a backup boots, not just that the job finished.
One console for all backup copies
Kaseya announced a single portal for on-site, SaaS, endpoint and cloud backups in April 2026.
What it means for you
Count the consoles your team opens during a restore; fewer means faster recovery.
Usage billing replacing peak billing
From December 2025, Datto RMM, SaaS Protection and Autotask moved to a committed minimum plus usage.
What it means for you
Model a quiet month and a busy one before agreeing a committed minimum.
Questions buyers ask about Datto
Ready to shortlist Datto?
Open any of the six intel pages for the deep dive, or let a TechBag advisor build the case with you — the MSP quote, the Datto Cloud location, quotes, trials, GST invoicing and lifecycle support included.
Stats, positions and figures are illustrative syntheses of public materials; verify before purchase.