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Arcserve UDP
Your servers are backed up every night. Getting one back shouldn’t take a day — Arcserve UDP backs up physical servers and VMware, Hyper-V, Proxmox and (on Premium) Nutanix AHV VMs from one console, to storage you own — with Virtual Standby in every edition and a published US price per front-end TB.
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Same software. Better outcome — at a lower cost.
How it’s rated
Full scoreboard ↓Quick answer
The Arcserve platform family
This page covers Arcserve UDP — all three editions, Virtual Standby, Instant VM, Assured Recovery, the DR Runbooks add-on, Cyber Resilient Storage and ArcGenie. The rest:
Quick facts
30-second orientation- Product
- Image backup, Virtual Standby, Instant VM and recovery-point replication
- Maker
- Arcserve, LLC, Eden Prairie, Minnesota; privately held; CEO Chris Babel
- Editions
- Standard, Advanced and Premium; UDP 11 showcased in June 2026
- Price
- US store: $199 per front-end TB a year (Premium); India by quote
- Platforms
- Physical, VMware, Hyper-V, Proxmox (Advanced+), Nutanix AHV (Premium)
- Disaster recovery
- Virtual Standby in every edition; Instant VM and cloud standby on Advanced+
- Add-ons
- DR Runbooks (into AWS), Cyber Resilient Storage, Cloud CRS, Cloud Storage
- Security
- August 2025 critical CVEs fixed in UDP 10.2; none on CISA’s KEV list
- India
- Offices in Hyderabad and Bengaluru; recovery points on storage you choose
- In India via
- TechBag — edition mapping, TB sizing, INR quote with GST, a timed DR test
Understand image backup and standby VMs before you buy
Most product pages skip this. We start here — so you buy a capability, not a buzzword.
What is backup with standby VMs?
Image backup copies a whole machine; Virtual Standby keeps a VM built from it, ready to switch on.
Restore-from-scratch backup vs Arcserve UDP — the honest table
What consolidation actually replaces, dimension by dimension.
| Dimension | Restore from scratch | Arcserve UDP |
|---|---|---|
| Coverage | Separate tools for servers, VMs and tape | Physical, four hypervisors and tape in one console |
| Getting a server back | Rebuild it, then restore the data | Switch on a Virtual Standby VM, or boot Instant VM |
| Proving recovery | A restore test once a year, if that | Assured Recovery reports (Premium); Runbooks tests in AWS |
| Ransomware | One copy any admin can delete | Immutable CRS copies; AI anomaly alerts on Premium |
| Price | A quote with nothing to compare it to | A US list per front-end TB to benchmark the quote |
| What it is NOT | — | Continuous replication; that is Arcserve RHA |
The cheapest test is a pilot: protect one server, keep a Virtual Standby VM current, switch it on, and time it against your RTO.
The five pieces of the platform
Vendors love diagrams; buyers need to know what they’re actually operating. Here’s the whole platform, demystified.
Console
Runs as SaaS or on your own server in UDP 11, holding plans, schedules and reports, with the ArcGenie assistant built in; the older UDP Console is still available.
Capture
Agents image physical machines; host-based agentless jobs cover VMware and Hyper-V in every edition, Proxmox from Advanced and Nutanix AHV on Premium only.
RPS
Stores recovery points in a datastore on your disks or in AWS S3, Google Cloud Storage or Azure; one-to-many replication between servers needs Advanced or Premium.
CRS
WORM snapshots on dedicated hardware, an air-gapped dark site or, from CRS 2.0, a VM; Cloud CRS does the same in Arcserve’s cloud. Both require UDP and cost extra.
A console in SaaS or on your server — agents and agentless jobs feeding a Recovery Point Server, with immutable CRS optional.
Nine capabilities. Back up, recover, harden.
Arcserve UDP turns each backup into a machine you can switch on, on storage you own.
Agentless on four hypervisors
VMware and Hyper-V in every edition, agentless Proxmox from Advanced in UDP 11, and every Nutanix AHV feature on Premium only.
SQL, Exchange, Oracle and tape
Granular SQL Server and Exchange from Advanced; Oracle RMAN, hardware snapshots, NDMP and multi-drive tape libraries on Premium.
Datastores in three clouds
A Recovery Point Server can write to AWS S3, Google Cloud Storage or Azure in every edition, alongside the local disks you own.
Virtual Standby in every edition
A standby VM on vSphere or Hyper-V is updated from each backup, so a failed server is switched on rather than rebuilt from scratch.
Boot from backup, here or in cloud
Advanced and Premium run Instant VM on vSphere or Hyper-V, and standby or instant VMs in Amazon EC2, Azure and Google Cloud.
Ordered recovery into AWS
The DR Runbooks add-on brings systems up in order in your own AWS account, tests monthly or quarterly, then cleans up and logs evidence.
WORM copies off the network
Cyber Resilient Storage and Cloud CRS add-ons keep immutable snapshots on hardware, a VM, an air-gapped site or Arcserve’s cloud.
Anomaly and encryption alerts
Premium flags unusual backup changes and signs of encryption, from UDP 10.3; ArcGenie answers console questions in every edition.
Recovery tests with SLA reports
Premium runs scheduled on-premises recovery tests and reports the actual recovery time against your RTO, as evidence for audits.
Watch Arcserve UDP in action
UDP’s architecture in an English webinar (version 9), building DR as a service on UDP, immutable Cloud CRS copies, and Assured Recovery testing (a Premium feature). All from Arcserve’s official channel; there is no English UDP 11 video yet.
Arcserve UDP 9.0 Webinar – The Ultimate Data Resilience Platform
An English tour of UDP’s architecture and recovery options; the interface shown is version 9, two releases back.
Build a Disaster Recovery as a Service Solution with UDP
How a partner builds DR as a service on UDP with standby VMs; recorded before the DR Runbooks add-on existed.
Protect Data with Arcserve Cloud Cyber Resilient Storage Immutable Backups
Pointing UDP at Cloud CRS from the UDP Console to keep immutable copies; Cloud CRS is a separate per-TB purchase.
Arcserve UDP - Assured Recovery
Scheduling an on-premises recovery test and reading its report; Assured Recovery is a Premium-edition feature.
Want a live, India-context walkthrough for your environment?
Book a guided demo →A backup you must rebuild from is slow to recover. UDP keeps a standby VM ready to switch on.
Here’s what genuinely sets it apart — and exactly where it stops.
A list price you can check
Arcserve’s own store prices UDP Premium at $199 per front-end TB for a year, or $19.99 a month, with 3- and 5-year terms at $537.30 and $796. The store serves only the US, Australia and New Zealand, so Indian buyers get a partner quote, but the list is a benchmark.
Backup and standby in one licence
The console that takes the backup also keeps a Virtual Standby VM current and, from Advanced, boots Instant VMs on-premises or in EC2, Azure or Google Cloud. Premium adds Assured Recovery tests; ordered recovery into AWS is the separately bought DR Runbooks add-on.
Recovery points where you decide
UDP is self-hosted, so recovery points sit on your disks or in a bucket you own, which can be an Indian site or an Indian cloud region. Immutability is an add-on: Cyber Resilient Storage on hardware, at a dark site or as a VM, priced per back-end TB.
Where it stops
UDP is backup-based, not continuous: the recovery point is the last backup, so seconds-level RPO means Arcserve RHA. Nutanix AHV and AI anomaly detection need Premium, DR Runbooks recovers into AWS only, and Gartner rates Arcserve a Niche Player, not a Leader.
The numbers behind the platform
What your Arcserve UDP rollout looks like
Map workloads to editions
List each server and VM by hypervisor, and mark which need AHV, Proxmox, cloud standby or Assured Recovery tests.
Choose the meter and term
Pick per front-end TB, per OS instance or per socket, a 1-, 3- or 5-year term, and which add-ons you really need.
Deploy console and first plans
Stand up the Arcserve Console, a Recovery Point Server and an immutable target, then protect a pilot group.
Prove recovery against RTO
Switch on a Virtual Standby VM, boot an Instant VM, restore a file, and time each one against your recovery targets.
Patch, extend, schedule tests
Confirm every server runs UDP 10.2 or later, add the remaining workloads, and schedule Premium Assured Recovery or Runbooks tests.
The review scoreboard
Modelled on Gartner Peer Insights structure. *Counts and breakdowns are illustrative pending verified review collection.
Quick poll — what’s driving your evaluation?
Talk to an advisor“Virtual Standby kept our ERP server warm on a second Hyper-V host. When the primary died we powered the copy on; no restore wait.”
“Seeing the US list per front-end TB before the partner call did not set our rupee quote, but it kept the negotiation honest.”
“We bought Advanced, then found our Nutanix cluster needs Premium. Map every hypervisor to an edition before you sign anything.”
“We were on 10.1 when the August 2025 bulletin landed. Moving to 10.2 took an evening, and now we patch the week a fix ships.”
“Recovery points go to a bucket we own in an Indian region, and the immutable copy sits on a CRS box in our second office.”
“Assured Recovery prints actual recovery time against our target every month. That is the first page our auditor asks to see.”
Where everyone sits — the grids
Analyst firms bury this view behind paywalls, and G2 retired its Grid. So here’s TechBag’s synthesis of the backup and recovery market — tap any vendor to see why it sits where it does.
TechBag Backup & Recovery Grid
Execution strength vs product vision — the classic market map, minus the paywall.
$199 per front-end TB a year for Premium on the US store; India quoted.
Price Visibility × Recovery Reach
The grid nobody publishes — how much of the price you can see before a sales call vs how far recovery goes past a plain restore.
US list per front-end TB; standby, Instant VM, AWS Runbooks add-on.
Positions are TechBag’s illustrative synthesis of public review-platform data and vendor documentation — not a reproduction of any analyst graphic. Verify before relying on it.
Arcserve UDP vs the backup and recovery field
Against Veeam Data Platform, NAKIVO Backup & Replication, Acronis Cyber Protect, N-able Cove and Datto SIRIS — on deployment, coverage, price, scale, security, support and India.
| Dimension | Arcserve UDP | Veeam Data Platform | NAKIVO Backup & Replication | Acronis Cyber Protect | N-able Cove | Datto SIRIS |
|---|---|---|---|---|---|---|
| What it is | Self-hosted backup + DR | B&R, ONE, Orchestrator | Self-hosted, 5 editions | Backup fused with AV | No-appliance backup | Appliance + Datto Cloud |
| Deployment | Self-run; SaaS console | On-prem or any cloud | NAS, VM, AMI or server | On your infrastructure | SaaS, local copy opt. | Appliance or virtual |
| Workloads covered | Physical + 4 hypervisors | Six hypervisors | 5 platforms, NAS, M365 | Servers, PCs, VMs | Servers, laptops, M365 | Windows, Linux servers |
| Pricing model | Per TB, OS or socket | Portable per workload | Per workload or socket | Per device per year | Flat per device | Monthly per appliance |
| Published entry price | $199/front-end TB a year | No list price | $2.45/workload a month | $85 a workstation/yr | Quote only | Quote via MSPs |
| Included vs add-on | Runbooks, CRS extra | Orchestrator: Premium | DR from Enterprise tier | AV and patching in | Cloud storage included | Box, cloud, tests in fee |
| Scale limits | Capacity bands | No edition cap | Essentials stop at 50 | Mainstream estates | Bandwidth-bound restores | Sized per appliance |
| Security depth | Patched; WORM is add-on | Hardened, SureBackup | Immutable; a KEV entry | Halts and rolls back | Off-site, boot-verified | Deletion Defense |
| Integrations and targets | Clouds, tape, snapshots | Tape, object, Kasten | Tape, dedupe, clouds | One console for all | Beside N-able RMM | Autotask, Datto RMM |
| Governance and SSO | RBAC on Premium only | MFA, four-eyes | 2FA; RBAC on top tier | Roles on your server | 2FA; no SAML SSO | Forced 2FA; MSP-held |
| India storage | Your site or bucket | Yours; Vault in India | Yours; AWS Mumbai listed | Own storage; Mumbai DC | No India storage | Singapore nearest |
| Support | Sev 1: 1 business hour | 24/7, 1 h severity 1 | 24/7 on subscriptions | 10x5 unless Premier | 24/7, Critical Restore | 24/7 direct-to-tech |
| Lock-in and exit | Your storage, its format | Portable licence | Restores after expiry | Own disks, own format | History in N-able cloud | Box goes back |
| Best fit | Self-run SMB, mid-size | Veeam-skilled VM shops | Public price, mixed VMs | Backup + AV, one agent | No-hardware MSPs | MSP-managed SMB sites |
Which approach fits you?
Honest fit signals — because the fastest way to lose your trust is to pretend one product wins every scenario.
Choose Arcserve UDP if…
- ✓You want one self-hosted console for backup, Virtual Standby and Instant VM across physical, VMware and Hyper-V servers
- ✓A public US list price — $199 per front-end TB a year for Premium — helps you benchmark an Indian partner quote
- ✓Recovery points must stay on storage you own, with an immutable CRS copy on your site, at a dark site or as a VM
Compare alternatives if…
- ✓You need seconds-level RPO — Arcserve RHA replicates continuously, and Veeam ships CDP in every edition
- ✓You want no backup server at all — Cove and Datto SIRIS keep the storage and the failover site in their clouds
- ✓You want ordered failover into Azure or your own second site — DR Runbooks recovers into AWS only
Do not expect…
- ✓Continuous data protection from UDP itself
- ✓Nutanix AHV, AI anomaly detection or Assured Recovery below the Premium edition
- ✓A Gartner Leader placement — Arcserve is a Niche Player in 2025 and 2026
Arcserve UDP is one of 27 backup & recovery products TechBag carries. The Backup & Recovery guide narrows them to a shortlist and shows the reasoning. →
What does restoring servers from scratch cost you?
Drag the sliders (servers and VMs you protect; IT staff-hour cost). Estimates model staff time spent rebuilding failed servers, chasing failed jobs and running manual restore tests, at an assumed 1.5 hours per protected machine a year, with 70% of it removed by Virtual Standby, one console and scheduled recovery tests. Both figures are assumptions. Illustrative.
Loaded cost = salary + overheads per productive hour. Illustrative only — your TechBag quote models your actual environment and modules.
Three ways to consume it
Published, in USD, on Arcserve’s own store, which sells only to the US, Australia and New Zealand. UDP Premium is $19.99 per front-end TB a month, or $199 for one year, $537.30 for three and $796 for five. Storage add-ons are priced per back-end TB a year: Cyber Resilient Storage $225, Cloud Storage $240, Cloud CRS $415. Standard and Advanced editions, per-socket and per-instance licences and the DR Runbooks add-on are quoted, and Arcserve shows no rupee price. TechBag maps your editions first, then quotes in INR with GST.
UDP Premium (US store)
Best when you need AHV, Assured Recovery or AI checks
- $199 per front-end TB, 1-year term
- $19.99 per front-end TB a month
- US, Australia, NZ store; India quoted
+ Platform add-ons
Best for a broader rollout
- Scoped to your estate
- Add-on modules as needed
- Phased, right-sized deployment
Standard / Advanced
Best when Premium-only features are not needed
- Quoted per TB, OS instance or socket
- Advanced adds Instant VM and cloud standby
- DR Runbooks and CRS add-ons cost extra
Buy it for less — TechBag pricing beats list
Whatever the list prices above, TechBag negotiates a significantly better deal — with GST-compliant INR invoicing and local support. Ask us for your discounted quote.
Get an India-ready quote
Tell us your requirements and current tools — we’ll model it against what you spend today.
The 8 questions to ask every vendor
Take this into your next vendor call — including ours.
Which features need Premium? Nutanix AHV, Assured Recovery, AI anomaly detection, Oracle RMAN and RBAC all do.
Do you run Proxmox? Agentless Proxmox backup arrived in UDP 11 and needs the Advanced or Premium edition.
Is per front-end TB, per OS instance or per CPU socket cheapest for your estate? Model all three before you buy.
Is your backup interval good enough? UDP is backup-based; for seconds-level RPO, price Arcserve RHA instead.
Where will you fail over? Instant VM covers EC2, Azure and Google Cloud on Advanced+; DR Runbooks targets AWS only.
Is one copy immutable? Cyber Resilient Storage and Cloud CRS are add-ons priced per back-end TB, not front-end.
Are all consoles and servers on UDP 10.2 or later, which fixes the August 2025 critical pre-authentication flaws?
Will recovery points live on your Indian site or in an Indian cloud region? Arcserve documents no India Cloud CRS region.
Questions buyers ask
Ready to evaluate Arcserve UDP?
Map your workloads to an edition first, or let a TechBag advisor compare the licence meters, size immutable storage and quote in INR with GST.
Stats, ratings, review counts and pricing are illustrative and sourced from public materials; verify before purchase.