Secure the front door. Email is where most attacks arrive — Xcitium MDR is a 24x7 managed service — Xcitium’s SOC monitors, detects, investigates and responds to threats for you, around the clock, on the ZeroDwell containment foundation. Expert security operations, without building a SOC. Affordable.
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Xcitium MDR (Managed Detection and Response) is a 24x7 managed security service in which Xcitium's own SOC (Security Operations Centre) team monitors, detects, investigates and responds to threats across your environment for you — so you get expert, round-the-clock security operations without having to build and staff your own SOC. It exists because most organisations can't realistically run 24x7 security operations themselves: doing so requires a Security Operations Centre with skilled security analysts working around the clock, threat-hunting expertise, and the tools and processes to detect, investigate and respond to threats at all hours — which is expensive, hard to staff (there's a severe cybersecurity skills shortage, acute in India), and beyond the reach of most SMBs and mid-market organisations, and a burden even for larger ones. MDR solves this by providing it as a service: Xcitium's SOC team does the monitoring, detection, investigation, threat hunting and response for you, 24x7x365, using Xcitium's platform (built on the ZeroDwell Containment foundation plus EDR/XDR). So threats are watched for and handled around the clock by experts — you're protected even at 3am, even without your own security team awake. Distinctively, Xcitium MDR is built on the containment foundation (so unknowns are contained preemptively, and the SOC handles the rest), and — notably — it's positioned as affordable MDR, bringing 24x7 managed security within reach of organisations (SMBs, mid-market, and via MSPs) for whom enterprise MDR is too costly. Xcitium (ex-Comodo) offers it as the managed tier of its platform. So you get expert, 24x7 detection and response, on a prevention-first base, affordably. TechBag scopes, licenses and supports it in INR/GST for Indian organisations.
This page covers Xcitium MDR — managed detection & response. The rest of the Xcitium platform:
Most product pages skip this. We start here — so you buy a capability, not a buzzword.
24x7 managed detection & response — Xcitium’s SOC monitors, detects, investigates and responds for you, on the containment foundation.
What consolidation actually replaces, dimension by dimension.
| Dimension | Unprotected / signature email | Xcitium MDR (Xcitium) |
|---|---|---|
| Security operations | Build & staff your own SOC | Xcitium's SOC, as a service |
| Coverage | Business hours (if any) | 24x7x365 |
| Night/weekend attacks | Nobody watching | Experts on watch |
| Analysts | Scarce, expensive, hard to retain | Accessed as a service |
| Skills shortage | Can't hire the team | Experts provided |
| Prevention | Detection-only managed | On containment base |
| Cost | Premium MDR / DIY SOC | Affordable MDR |
| For SMB/mid-market | Out of reach | Within reach |
Xcitium MDR is affordable, prevention-first managed security — not the most-resourced premium service of the leaders. It solves the 'can't build a SOC / can't hire analysts' problem. TechBag advises honestly.
Vendors love diagrams; buyers need to know what they’re actually operating. Here’s the whole platform, demystified.
Xcitium's own SOC team monitors, detects, investigates and responds to threats across your environment — so you get expert security operations without building or staffing a SOC yourself.
The service runs 24 hours a day, every day — so threats are watched for and handled at all hours, including nights and weekends when your own team (if any) isn't awake. You're protected even at 3am.
Built on Xcitium's ZeroDwell Containment platform (plus EDR/XDR) — so unknowns are contained preemptively, and the SOC team detects, investigates and responds to the rest, combining managed service with prevention-first.
The SOC team detects threats, investigates incidents, and proactively hunts — applying security expertise most organisations can't hire — so real threats are found and understood, not missed or mishandled.
The team responds to threats — containing, remediating, guiding — so incidents are handled expertly and fast, around the clock, without you needing your own 24x7 responders.
One agent on every machine, one console over all of them — modules attach without a second operational world.
Xcitium MDR gives you a 24x7 expert SOC as a service, on a containment base — no SOC to build or staff — the managed tier of the portfolio, and paired with the human firewall.
Xcitium's SOC monitors your environment around the clock, every day — so threats are watched for at all hours, including when your own team isn't available. Continuous, expert vigilance.
Skilled security analysts detect threats — applying expertise, context and judgement beyond what automated tools alone provide — so real threats are identified and false positives filtered, without you hiring the experts.
Runs on Xcitium's ZeroDwell Containment platform — so unknowns are contained preemptively, and the SOC handles the rest. Managed detection and response on a prevention-first base.
The SOC investigates alerts and incidents — determining what's real, what happened, and its scope — so you get investigated, contextualised incidents rather than raw alerts you'd have to triage yourself.
The team proactively hunts for threats across your environment — finding hidden and sophisticated threats before they manifest as incidents — expertise most organisations can't staff.
The SOC responds to threats — containing, remediating, and guiding you — so incidents are handled expertly and quickly, around the clock, without you needing your own 24x7 responders.
When a serious incident occurs, the team leads or supports the response and guides you through it — so you're not facing a breach alone, with expert help at the critical moment.
You get 24x7 security operations without the enormous cost and difficulty of building a SOC, buying the tools, and — hardest of all — hiring and retaining scarce security analysts. The service provides it.
Addresses the severe cybersecurity skills shortage (acute in India) — you access Xcitium's security experts as a service, rather than competing to hire and retain scarce, expensive analysts yourself.
Positioned as affordable MDR — bringing 24x7 managed security within reach of SMBs, mid-market and MSPs' clients, for whom enterprise MDR is too costly. Expert security operations, accessibly.
Regular reporting on threats handled, incidents and security posture — so you have visibility and evidence (for compliance and management), and the peace of mind that experts are watching around the clock.
Xcitium MDR is the managed tier — containment → EDR → XDR → MDR — so you can have the platform run entirely by Xcitium's SOC, or start self-managed and move to managed as needs change.
The overview, getting started, and protecting M365 email.
Xcitium's managed SOC services.
Xcitium's MDR approach.
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Book a guided demo →Here’s what genuinely sets Xcitium MDR apart.
The fundamental reason MDR exists — and why Xcitium offers it — is that effective modern security requires 24x7 security operations, but building and staffing a SOC to do that yourself is expensive, extremely hard, and beyond most organisations' reach. What 24x7 security operations require: to properly detect, investigate and respond to threats around the clock, you need a Security Operations Centre — skilled security analysts working in shifts to cover all 24 hours (threats don't keep business hours; many attacks happen at night and weekends precisely because defenders aren't watching), the tools and platforms to monitor and detect, threat-hunting expertise, and the processes to investigate and respond. This is a major undertaking. The barriers: it's expensive (a 24x7 SOC needs multiple analysts across shifts, plus tools and infrastructure — a large ongoing cost); it's extremely hard to staff (there's a severe global cybersecurity skills shortage — acute in India — so hiring and, crucially, retaining skilled security analysts is difficult and costly, and small teams get burned out); and it requires expertise most organisations don't have in-house. For SMBs and mid-market organisations, building a 24x7 SOC is simply not feasible — they can't afford or staff it. Even larger organisations struggle with the cost and staffing. So most organisations, despite needing 24x7 security operations, can't provide it themselves — leaving them exposed, especially outside business hours. MDR solves this by providing it as a service: Xcitium's SOC team does the monitoring, detection, investigation, hunting and response for you, 24x7x365. You get expert, round-the-clock security operations without building a SOC, buying the tools, or hiring and retaining scarce analysts — the service provides the people, expertise, tools and coverage. For the vast majority of organisations that need 24x7 security but can't do it themselves, MDR is the answer, and Xcitium offers it affordably. TechBag helps organisations get 24x7 security operations as a service with Xcitium MDR.
A distinctive and important aspect of Xcitium MDR is that it's positioned as affordable — bringing 24x7 managed detection and response within reach of SMBs, mid-market organisations and MSPs' clients, for whom enterprise MDR services have often been too costly. The MDR-affordability gap: MDR is enormously valuable (expert 24x7 security operations as a service), but it has tended to be premium-priced — the leading MDR services are enterprise-oriented and expensive, so smaller organisations, though they most need MDR (they can least afford to build their own SOC), have often been unable to access it affordably. This leaves a gap: the organisations that most need managed security operations (because they can't build their own) are often those that can least afford premium MDR. Xcitium's affordable positioning addresses this: it offers 24x7 MDR at a price point that brings it within reach of SMBs and mid-market organisations, and — via its strong MSP channel — lets MSPs offer affordable MDR to their clients. So organisations that couldn't afford enterprise MDR can get expert 24x7 security operations, and MSPs can deliver managed security to clients viably. This democratises MDR to a degree — making 24x7 expert security operations accessible beyond just large enterprises. Combined with the containment foundation (strong preemptive prevention), affordable MDR means smaller organisations can have both strong prevention AND expert 24x7 detection and response — comprehensive security that was often out of reach — affordably. For the many SMBs and mid-market organisations (especially in cost-conscious markets like India) that need managed security but couldn't afford premium MDR, and for MSPs serving them, Xcitium's affordable MDR is genuinely valuable. The honest note: affordable MDR from a challenger differs from premium MDR from the leaders in the depth of the SOC's threat-intelligence ecosystem and resources — but for accessible 24x7 expert security operations, it fills a real need. TechBag helps organisations access affordable 24x7 MDR with Xcitium.
Like the rest of Xcitium's platform, MDR is built on the ZeroDwell Containment foundation — so it combines managed 24x7 detection and response with prevention-first containment, which is distinctive and beneficial. Standard MDR: conventional MDR provides a SOC team monitoring, detecting, investigating and responding to threats 24x7 — valuable expert coverage — but it's fundamentally about detecting and responding to threats (with the inherent detection reality that threats run until detected, and the SOC responds). It's managed detection and response. Xcitium's difference: Xcitium MDR runs on the containment platform — so unknowns are contained preemptively (neutralising many threats before the SOC even needs to detect and respond to them), and the SOC team handles the detection, investigation, hunting and response on top of that containment foundation. So the model is: contain the unknown (prevention, automatically) AND have experts detect/respond 24x7 (managed service) — prevention-first managed security. This is beneficial in two ways. Stronger protection: the containment reduces what gets through (fewer threats reach the point of needing detection/response), so the SOC's detection-and-response operates on a base where much is already prevented — more robust than detection-first managed security. Efficiency: with unknowns contained preemptively, the SOC can focus on the threats that matter, potentially more efficiently. So Xcitium MDR isn't just a managed SOC detecting and responding (with the gap); it's a managed SOC operating on a prevention-first containment foundation. For organisations, this means the affordable 24x7 managed security they get is also prevention-first — combining containment's preemptive prevention with expert managed detection and response. It's the prevention-first philosophy delivered as a managed service. This combination — containment plus managed 24x7 detection/response — is Xcitium MDR's distinctive proposition. TechBag helps organisations get prevention-first managed security with Xcitium MDR.
A crucial practical value of Xcitium MDR is that it solves the severe cybersecurity skills shortage — which is acute in India — by giving you access to security experts as a service, rather than having to compete to hire and retain scarce, expensive analysts yourself. The skills-shortage problem: there's a well-documented, severe global shortage of skilled cybersecurity professionals, and it's particularly acute in India (high demand, limited supply of experienced security analysts). This makes building an in-house security team extremely difficult: skilled analysts are scarce, expensive, hard to hire, and even harder to retain (they're in high demand and get poached), and small security teams get overworked and burned out. For most organisations — especially SMBs and mid-market — assembling and keeping a team of skilled security analysts (let alone enough for 24x7 shifts) is simply not achievable. Even large organisations struggle. So the expertise needed for effective security operations is exactly what's hardest to obtain. MDR solves this by providing the expertise as a service: with Xcitium MDR, you access Xcitium's team of security experts — who do the monitoring, detection, investigation, hunting and response — rather than having to hire and retain your own. Xcitium bears the burden of employing and retaining the analysts; you consume their expertise as a service. This is transformative for organisations facing the skills shortage: you get expert security operations without the (often impossible) task of building your own expert team. You don't compete for scarce analysts, don't worry about retention and burnout, and don't need the in-house expertise — the service provides it. For Indian organisations especially, where the skills shortage is acute and building a security team is very hard, accessing security experts through MDR is a genuinely valuable solution — it makes expert security operations achievable despite the talent scarcity. TechBag helps organisations access security expertise as a service with Xcitium MDR. TechBag connects you to expert managed security.
Xcitium MDR is the managed tier of Xcitium's platform (containment → EDR → XDR → MDR), so it represents handing your security operations to Xcitium's experts on the same containment-based platform — whether you start managed or move to managed as your needs change — which is coherent and flexible. The platform path and the managed option: Xcitium's platform layers from prevention (containment) through detection/response (EDR, XDR) to managed service (MDR). MDR is where Xcitium's SOC runs the whole thing for you — the containment, EDR and XDR capabilities operated by their experts, 24x7. This gives flexibility: an organisation might start self-managed (running containment plus EDR/XDR themselves) and move to MDR when they realise they can't staff 24x7 operations or want to offload the burden; or start with MDR from the outset (common for organisations that know they can't run their own security operations); or use a hybrid. And it's coherent: the same containment-based platform, whether self-managed or Xcitium-managed, so the approach and prevention are consistent. For MSPs, there's an additional dimension: an MSP might use Xcitium's platform to deliver managed security to their own clients (the MSP as the managed provider), or leverage Xcitium's MDR — flexibility in how managed security is delivered. The key value is that MDR lets you hand the burden of 24x7 security operations to experts on a proven, prevention-first platform — so you get expert managed security without building it, on a coherent platform you could also (if you chose) run yourself. For organisations deciding between building security operations and buying them as a service (and most should buy, given the difficulty), Xcitium MDR provides the managed option on its affordable, containment-based platform. TechBag helps you decide between self-managed and managed, and adopt Xcitium MDR if managed is right. TechBag scopes managed vs self-managed for you.
Xcitium MDR is a 24x7 managed detection and response service — Xcitium's SOC team monitors, detects, investigates, hunts and responds to threats across your environment for you, around the clock — built on the ZeroDwell Containment foundation (prevention-first), positioned as affordable MDR that brings 24x7 managed security within reach of SMBs, mid-market and MSPs' clients, as the managed tier of Xcitium's platform. The honest framing: the MDR market has many providers — the security leaders (CrowdStrike Falcon Complete, SentinelOne Vigilance, Sophos MDR, Arctic Wolf, and many others), plus MSSPs — with deep SOCs, threat intelligence, resources and track records, strong for organisations (especially larger ones) prioritising the most resourced, best-in-class managed service. Xcitium is a differentiated, value-oriented MDR provider: its edges are the prevention-first containment foundation (its MDR operates on a base where unknowns are contained preemptively) and its affordability (bringing 24x7 MDR within reach of smaller organisations and MSPs' clients) — rather than the deepest SOC resources, threat-intelligence ecosystem or brand of the market-leading MDR services. So Xcitium MDR is most compelling when you need affordable 24x7 managed security operations, value the containment-based prevention foundation, and are an SMB, mid-market organisation or MSP's client for whom premium MDR is too costly — while the leading MDR services offer the most resourced, deepest managed security at premium prices. As with any MDR, the quality of the service, SLAs and fit for your environment matter, so scope it carefully. It's a real, affordable, prevention-first managed-security option for the right segments. TechBag scopes Xcitium MDR honestly against the leading MDR services and MSSPs, and licenses it in INR/GST with local support.
Whether you can run 24x7 security ops yourself (usually not), your skills-gap and coverage needs, your environment and budget. TechBag scopes it free — honestly (self-managed vs MDR).
Deploy Xcitium's platform (containment + EDR/XDR) and onboard to the MDR service — Xcitium's SOC begins 24x7 monitoring, detection and response for you.
Xcitium's SOC monitors, detects, investigates, hunts and responds around the clock — handling threats, guiding incidents, and reporting — so you're protected without your own 24x7 team.
Regular reporting on threats handled and posture (for compliance and management), with the service refined to your environment. TechBag models it in INR/GST and supports locally.
Trusted across regulated industries in 100+ countries
Modelled on Gartner Peer Insights structure. *Counts and breakdowns are illustrative pending verified review collection.
“We couldn't build a 24x7 SOC — no way to staff it. Xcitium MDR gave us expert round-the-clock security operations as a service, and at a price we could actually afford.”
“The skills shortage made hiring analysts impossible for us. MDR let us access Xcitium's experts instead of competing for scarce talent. That solved a real problem.”
“Affordable MDR is the key — the premium services were out of reach. Xcitium brought 24x7 managed security within our mid-market budget.”
“MDR on the containment base means unknowns are contained AND their SOC handles the rest — prevention plus managed response. Comprehensive without building anything.”
“As an MSP, offering affordable MDR to clients was a differentiator — Xcitium's value made it viable to deliver managed security profitably.”
“It's a value MDR, not CrowdStrike Falcon Complete's resourcing — the SOC depth and threat-intel aren't the same. But for affordable 24x7 coverage, it delivered. TechBag was honest.”
“Being covered at night and weekends — when attacks happen and we're not watching — gave us real peace of mind. Experts on watch around the clock.”
“We moved from self-managed EDR to MDR when we couldn't keep up — same platform, Xcitium's SOC took over. That path was smooth.”
Analyst firms bury this view behind paywalls, and G2 retired its Grid. So here’s TechBag’s synthesis of the MDR market — tap any vendor to see why it sits where it does.
Execution strength vs product vision — the classic market map, minus the paywall.
Affordable MDR on containment. This page's product.
The grid nobody publishes — how strong the email detection is vs how integrated with the wider security portfolio.
Value MDR on containment.
Positions are TechBag’s illustrative synthesis of public review-platform data and vendor documentation — not a reproduction of any analyst graphic. Verify before relying on it.
CrowdStrike Falcon Complete, SentinelOne Vigilance, Sophos MDR and Arctic Wolf — honest lanes; the edge is affordable 24x7 MDR on a containment base (SMB/mid/MSP).
| Dimension | Xcitium MDR | CrowdStrike Falcon Complete | SentinelOne Vigilance | Sophos MDR | Arctic Wolf | Build your own SOC |
|---|---|---|---|---|---|---|
| Position | Affordable MDR on containment | Premium MDR leader | Premium MDR (AI) | Mid-market MDR | MDR/SOC-as-a-service | DIY — huge cost/effort |
| 24x7 coverage | Yes — round-the-clock | Yes | Yes | Yes | Yes | If you can staff shifts |
| SOC depth / resources | Good; value-oriented | The deepest | Very deep | Strong | Deep | Your resources |
| Prevention model | On containment (prevention-first) | Detection-first | Detection-first | Detection-first | Detection-first | Depends on your tools |
| Threat intel ecosystem | Good; challenger | The deepest | Very deep | Solid | Strong | None |
| Affordability | Affordable MDR — within reach | Premium | Premium | Mid-market value | Premium | Huge cost |
| Fit for SMB/mid-market/MSP | Designed for it | Enterprise-priced | Enterprise | Good | Mid/enterprise | Not feasible |
| Solves skills shortage | Experts as a service | Yes | Yes | Yes | Yes | No — you must hire |
| Best fit | Affordable 24x7 MDR on containment (SMB/mid/MSP) | Best-resourced premium MDR (enterprise) | AI-MDR premium (enterprise) | Mid-market MDR with strong support | Established SOC-as-a-service | Nobody — DIY 24x7 SOC is impractical |
Honest fit signals — because the fastest way to lose your trust is to pretend one product wins every scenario.
Drag the sliders (count endpoints; IT-hour cost as loaded rate). Estimates compare the cost of building/staffing a 24x7 SOC (multiple analysts across shifts, tools) against an affordable managed service — but the larger, unpriced win is the avoided breach (24x7 expert coverage, incl. nights/weekends when attacks happen). Illustrative.
Loaded cost = salary + overheads per productive hour. Illustrative only — your TechBag quote models actual device counts and modules.
Xcitium MDR is quote-priced (by endpoints/scope & service level) and — notably — positioned as affordable MDR, bringing 24x7 managed security within reach for SMB/mid-market/MSPs. Generally more affordable than premium MDR (Falcon Complete etc.). TechBag scopes the service and SLAs, and quotes in INR/GST with local support.
Best for affordable managed security
Best for a broader rollout
Best if you can run it
Whatever the list prices above, TechBag negotiates a significantly better deal — with GST-compliant INR invoicing and local support. Ask us for your discounted quote.
Tell us your device counts and current tools — we’ll model it against what you spend today.
Take this into your next vendor call — including ours.
Can you realistically build and staff a 24x7 SOC? (Most can't — which is why MDR exists.)
Confirm your need for 24x7 coverage — attacks happen at night and weekends when you're not watching.
Assess whether the cybersecurity skills shortage makes hiring/retaining analysts impractical for you.
Note Xcitium's affordable MDR brings 24x7 managed security within reach for SMB/mid-market/MSPs.
Consider MDR on a containment foundation (prevention-first) — unknowns contained, SOC handles the rest.
Weigh Xcitium's affordable MDR against the deeper-resourced premium MDR services (Falcon Complete, etc.).
Confirm the service scope, SLAs, response times and fit for your environment.
Size the managed service by endpoints/scope and quote in INR/GST — TechBag scopes it (Xcitium MDR is affordable).
Scope managed detection and response (Xcitium's SOC watches, detects and responds around the clock, on a containment base), or let a TechBag advisor honestly weigh managed vs self-managed for you.
Stats, ratings, review counts and pricing are illustrative and sourced from public materials; verify before purchase.